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CP FCU COVID Survey

Questions

Did we clearly explain your options regarding alternatives to in-branch service?
Not at all
1
Not very much
2
Somewhat
3
Mostly
4
Completely
5
Rate how you feel we’re doing when it comes to communication during the current COVID-19 conditions.
Very poor
1
Poor
2
Neutral
3
Good
4
Exceptional
5
What is your level of confidence in your credit union during this time of social disruption?
Not confident at all
1
Not very confident
2
Somewhat confident
3
Mostly confident
4
Completely confident
5
Our credit union is committed to excellent service, even more during times when our community has struggles. Do you feel we’re doing enough to assist our members?
Not at all
1
Not very much
2
Somewhat
3
Mostly
4
Completely
5
CP Federal Credit Union has taken steps to assist members during the pandemic by offering automatic payment deferrals until June for personal loans, mortgages and VISA credit cards along with auto-qualifying members for Kasasa checking benefits in May and June.
Space Cell Not at all
1

2

3

4
Very much so
5
How impactful was this to you?
Do you feel the credit union provided the right form(s) of relief?