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IU Credit Union Website Survey

Member Effort Score (Ease of Use) Questions

Our goal is to make the website as easy as possible for our members to use.  How are we doing?
How easy do you expect it should be to use the credit union website?
Extremely difficult
1
Very difficult
2
Fairly difficult
3
Neutral
4
Fairly easy
5
Very easy
6
Extremely easy
7
How easy is it actually to use the credit union website?
Extremely difficult
1
Very difficult
2
Fairly difficult
3
Neutral
4
Fairly easy
5
Very easy
6
Extremely easy
7